Quality Engineer
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Location: Great Barrington, MA, United States
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Description
We have a great Quality Engineer opportunity in our Great Barrington, MA location.
This position is responsible for the quality of the laminated product produced on the Great Barrington Laminator, reporting the necessary quality metrics, leading quality complaint investigations, and driving the continuous improvement of the laminating process. This position will play a key role in site leadership through the engagement of manufacturing employees by providing visible support, fostering open communications, coaching, and development in a quality conscious environment resulting in a benchmark operations culture.
Responsibilities and Expectations:
- Provide leadership to manufacturing employees by being visible, clear in communicating relevant information, and coaching to drive employee performance.
- Accountable for maintaining accurate quality metrics and concise, professional communication with our internal and external customers.
- Drive continuous improvement of site procedures and processes to drive lower customer complaints, higher efficiencies, and lower costs to the business.
- Train and assist in the development/onboarding plans of new hires.
- Analyze opportunities to improve quality and yield by engaging employees through continuous improvement activities.
- Create and maintain a culture of respect, professionalism, and cooperation among the team.
- Participate in the development and implementation of the cost savings program.
- Participate in the development and implementation of the capital project program.
- Administer the Proficy Quality Control program.
- Maintain and calibrate all necessary testing equipment, product specification process, and non-conforming product management.
Competencies:
- Demonstrated leadership experience.
- Highly motivated and self-directed to enable success in working in a matrix reporting environment.
- Ability to develop and execute strategic improvement plans.
- Demonstrated ability to positively engage employees toward completing tasks and goals.
- Ability to communicate effectively with both internal and external stakeholders.
- Attentive listening
- Ability to coach employees through challenges.
- Collaborative and systematic problem solving – focusing on mistake-proofing and engineered solutions.
- Computer skills necessary to administer quality control software (Proficy), run quality analytics, and maintain quality spreadsheets.
Education & Experience:
- College degree in engineering, management, or manufacturing fields.
- 5+ years of experience in the quality field, preferably in manufacturing.
- 2 – 3+ years of experience in quality leadership role.
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